Contact Us
Whether you have a question about one of our casino reviews, want to flag an inaccuracy, or simply need help finding the right information, this is the place to start. The team behind Online Casinos USA is committed to keeping our coverage honest, up to date and useful for US players — and your feedback is a direct part of how we do that.
What You Can Reach Us About
We welcome messages on any of the following:
- Review queries — if you believe a rating, offer detail or factual point in one of our casino write-ups needs revisiting, let us know and we will look into it
- Responsible gambling concerns — if you or someone you know needs support, we can point you to the right resources; you can also visit our responsible gambling page directly
- Site corrections — terms change, bonuses expire, and licensing situations evolve; if something looks out of date, we want to hear about it
- General enquiries — questions about how we research and rate casinos, our editorial standards, or anything else covered on this site
- Editorial partnerships — if you represent a licensed US-facing casino operator and want to discuss how we cover the market, reach out through the address below
We do not take bets, process payments or operate any gambling service. For account or transaction issues with a specific casino, you will need to contact that operator's support team directly.
How We Handle Your Message
Every message is read by a member of the editorial team. We aim to respond to straightforward queries within two business days. More involved requests — such as a detailed factual dispute or a request to review a licensing status — may take a little longer, but we will always acknowledge your message and keep you informed.
We do not share contact details with third parties, and we will never use your email address to send unsolicited marketing. For full details on how we handle personal information, please read our terms and conditions.
Our Editorial Standards
Online Casinos USA is an independent comparison and review site. We earn revenue through affiliate partnerships — when a reader follows a link to a casino and registers, we may receive a commission. That commercial relationship does not influence our ratings or rankings. Operators cannot pay for a higher position, and every write-up on this site reflects our own research rather than a brand's marketing copy.
If you believe a specific review has been influenced by a commercial relationship, or that a casino we recommend should not appear on a site covering the US market, please write to us. We take those concerns seriously and will investigate.
Responsible Gambling Support
If gambling is causing you or someone close to you harm, please seek help before it escalates. Below are some of the main support services available to US residents:
- National Problem Gambling Helpline — call or text 1-800-522-4700, available 24 hours a day, seven days a week
- Gamblers Anonymous — peer support meetings and online resources at gamblersanonymous.org
- National Council on Problem Gambling (NCPG) — ncpgambling.org, with a state-by-state directory of services
- State self-exclusion programmes — if you are in a regulated state, you can self-exclude from licensed online platforms through your state's gaming control board
You can also read about deposit limits, session timers and self-exclusion tools on our responsible gambling page. Setting those controls before you play is always the right move.
About the Team
To learn more about who produces the content on this site and how we approach our research, visit the about us page. We explain our review methodology, our independence policy and the criteria we use to assess casinos operating in the US market.
A Note on the Casinos We Cover
All casinos featured on Online Casinos USA are reviewed against a consistent set of criteria. Licensing and regulatory compliance come first — we only cover operators that hold valid licences relevant to the US states they serve. We also verify that each site uses HTTPS encryption to protect player data, and we review the terms attached to any bonuses or promotions before publishing them.
If you have received an offer from one of the casinos listed on this site and the terms differ from what we have published, please contact us with the details. Bonus terms are updated frequently by operators, and we rely partly on reader feedback to keep our information current.
Remember that all bonuses come with conditions — wagering requirements, time limits, eligible games and maximum withdrawal caps are standard. RTP figures published by casinos represent long-term statistical averages across many millions of game rounds, not a prediction of what any individual session will return. Outcomes in casino games are determined by certified random number generators and are never guaranteed.